Verified
Super Cool Guys!! their web platform is slightly different than others but once you get used to it, is fluid and streamlined and easy to get around.. payouts are quick, automated and effortles... See more
Company replied
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Iranian users trusted this pool but EMCD blocked their assets without prior notice. We are really sorry. We are now working with Trust Money and Via BTC. They are better.
Verified
In general to use your application is not difficult I would say user friendly. There is clear view of everything what I need. I am still working on practice with you app to better and know it in more... See more
Company replied
I got acquainted with emcd back when they only had a mining pool. Now, they've expanded their product range. What really caught my interest is coinhold. I've enabled automatic replenishment from my mi... See more
Company details
Written by the company
EMCD is an ecosystem for secure storage, exchange, withdrawal and mining of crypto with the highest rates and the lowest fees. Top-7 Mining pool, Coinhold, Wallet, P2P and more.
Contact info
10 Anson Road #20-05 International Plaza Singapore, 079903, Singapore, Singapore
- pr@emcd.io
- emcd.io
You should know
4.0
Great
187 reviews
Replied to 81% of negative reviews
Typically replies within 2 weeks
Everything from very first step felt…
Everything from very first step felt sketchy. Diffuculties with login cause of error in their email verification system, inability to bind British phone number for whatever reason, no response from support even though they shout about 10 min response time. Kinda happy it all happened before I made any financial ties to them
November 4, 2025
Unprompted review
![EMCD [TOP-7 Mining pool, Coinhold, Wallet] logo](https://consumersiteimages.trustpilot.net/business-units/61b8c7edd136c62d8cb4e833-198x149-1x.jpg)
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Dear user,
We’re sorry to hear about your experience and would like to look into this case in detail. To help us verify your situation and provide a proper explanation, could you please contact us at support@emcd.io or share your email address or EMCD ID (UUID)?
This will allow our compliance team to review your account history and confirm all actions taken. We’ll make sure your issue is handled with full attention.
Thank you for your understanding and cooperation.
Scam behavior – account blocked with my funds inside!
I became an EMCD customer and started actively promoting their app because of their referral promotion. I invited more than 30–40 people, helping them grow their user base. Then, out of nowhere, they blocked my account without any explanation or warning — and my funds are still locked inside!
It’s been over two weeks of constant communication with their so-called support, and nothing has been solved. They ignore messages, give no clear answers, and act as if it’s normal to block loyal users.
I have videos, screenshots, and full chat records proving everything — from my activity, to the balance they froze, to all my conversations with them.
If this is how EMCD treats their customers and partners, people should know the truth. I’ll make sure others who have had their accounts blocked will also share their negative experiences here.
This company is completely unprofessional and their behavior looks like a scam. Be careful before trusting them with your money!
October 24, 2025
Unprompted review
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Dear user,
Your account is currently under a short review in line with our KYC/AML and referral program policies.
This is a standard procedure applied to all participants to ensure fairness and compliance.
As soon as the review is complete, your access will be restored and eligible rewards will be processed.
Thank you for your understanding and patience.
Best regards,
EMCD Support Team
Redirected
EMCD.io
EMCD.io – empty promises and wasted time
Review:
I joined EMCD.io after seeing their referral promotion: $5 for signing up with a referral link, another $5 for inviting a verified friend, plus extra rewards for completing simple tasks. I followed every step exactly as required.
The result? Nothing. No bonuses credited, even after fulfilling all conditions. Customer support is unhelpful, replying only with generic messages – no real assistance at all.
It feels like a campaign focused on user acquisition rather than rewarding the community. I spent half a day expecting fairness and transparency, and got disappointment instead.
Not recommended – avoid this platform.
October 18, 2025
Unprompted review
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Dear user,
Thank you for participating in our Wallet referral program.
We’ve temporarily paused bonus payouts related to the “Invite & KYC” task while we complete a short review to ensure all rewards are processed fairly and in full compliance with our internal policies.
This review period will take up to 14 days, during which:
- all completed referrals will be verified under the published program terms that were active at the time of participation;
- accounts showing signs of coordinated or irregular activity may be subject to additional checks;
- eligible bonuses will be paid out once the review is complete.
We’re doing this to ensure that rewards are distributed correctly and consistently for all participants. You don’t need to take any additional action right now — we’ll notify you as soon as your review is finalized.
Thank you for your patience and understanding.
Verified
I am having a hard time finding out if…
I am having a hard time finding out if I have Generated anything from this. The app is a little difficult to navigate and use. Not to mention it won't show balances if I have one after a year now?
September 19, 2025
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Hi!
Thanks for your message - we’re sorry to hear the app has been confusing, and we’d love to help you sort it out.
If you're not seeing any mining rewards or wallet balance, it’s possible that your miner wasn’t connected properly or your balance is linked to a different account.
To help you further, please contact our support team via the chat widget on our website emcd.io
- just click the support icon in the bottom-right corner and describe your situation. Our team will check everything and help you recover any available data or funds.
Also, we’d really appreciate any feedback about the app - it helps us improve the experience and make it more user-friendly for everyone.
Thanks again for your patience - we’re here to help!
- EMCD Team
Verified
I have been a EMCD customer for nearly…
I have been a EMCD customer for nearly 1 year. All is good and I have no complaints
September 18, 2025
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Thank you for being with EMCD for almost a year - we’re glad everything has been going smoothly for you. Your trust means a lot, and we’ll keep working to deliver the same reliability going forward.
— EMCD Team
Verified
Horrible
Horrible. They seized my funds without any justification. After a long wait of more than a month without a a proper reply, they argued false claims and frozed my funds. Worst experience with a pool I had in my 5 year experience as a miner. Stay way from them, at any moment they can steal your funds if they want.
And I contacted them again, as asked from the response they gave me to this post, just to had the same kind of treatment I had before: horrible. Run from them.
September 18, 2025
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Hello,
We’re truly sorry to hear about your negative experience and thank you for bringing this to our attention.
Please note that EMCD does not freeze or confiscate user funds without a valid reason. In rare cases, asset holds may be temporarily applied due to risk management procedures.
That said, we take your case seriously and want to get to the bottom of it.
To proceed, we kindly ask you to email support@emcd.io
from the email address linked to your account, including your wallet ID, approximate date of the issue, and any previous ticket numbers if available.
Our security and compliance team will recheck the case, and if any mistake was made — we will fix it immediately.
Thank you for your patience and cooperation.
— EMCD Team
Verified
Great exchange staff are very helpful…
Great exchange staff are very helpful and on point, 100% recommend
September 18, 2025
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Thank you for your kind words!
We're glad to hear our support team was helpful and on point. Your recommendation means a lot to us. If you ever need anything, we're here to help.
Verified
Reset 2fa hassle free
Customer service was very quick at resetting my 2fa. No hassle, and no kyc
September 18, 2025
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Thanks for sharing your experience!
We’re glad the 2FA reset went smoothly and that our support team could assist quickly and without complications. Always here if you need us.
Verified
Building the Options and possiblity's…
Building the Options and possiblity's into a cryptoexperience.
I am a member of the EMCD Company and i am faszinated about their building and possiblity's.
I am Happy to be a member wich Trust them
September 18, 2025
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Thank you for being part of the EMCD community!
We appreciate your trust and enthusiasm. It's great to hear you're enjoying the experience and the opportunities we're building. We're just getting started and we're glad to have you with us on this journey.
Verified
Fantastic platform
Fantastic platform. All the right options in how to expand and grow my crypto portfolio!
September 18, 2025
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Thanks a lot for your feedback! It’s great to know the platform feels smooth and easy to use. If you ever have questions or need help, we’re always here to assist.
Verified
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Thank you for the kind words we’re glad to hear EMCD leaves a solid impression and delivers the consistency you expect. We’ll keep working to make the experience even better.
Redirected
Reliable and easy to use
I’ve been using EMCD for several months, mainly the mining pool and wallet. Everything works smoothly, payouts arrive on time, and the app is simple to navigate. Very satisfied with the experience so far!
September 10, 2025
Unprompted review
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Thank you for your review! We’re happy to hear that our payouts, interface, and support meet your expectations. Your feedback motivates us to keep improving and make the mining experience even smoother. We appreciate having you in the EMCD community!
Invited
Good experience overall
Good experience overall. The setup was easy, and the team explained everything clearly. Communication was professional, and I felt my funds were managed responsibly. Some reports came a bit late, but nothing critical. Solid service.
April 11, 2025
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Thank you for your feedback. We sincerely appreciate your trust and look forward to continuing to provide you with a reliable experience.
Best regards,
EMCD Support Team
Been mining with emcd for over a Been mining with emcd for over a yeayear…
Been mining with emcd for over a year payouts are always on time, interface is clean, and support actually responds when you ask something (rare for mining pools lol). Good experience overall.
February 15, 2025
Unprompted review
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Thank you for your review! We’re happy to hear that our payouts, interface, and support meet your expectations. Your feedback motivates us to keep improving and make the mining experience even smoother. We appreciate having you in the EMCD community!
Best mining platform
All my asics work stably in emcd, and the interest rates on coinhold are quite generous, especially for annual deposits
August 5, 2025
Unprompted review
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Thanks for sharing your thoughts! We’re thrilled that you’re enjoying your experience. We’re always improving and adding new features, so it’s great to hear that the platform is working smoothly and is easy to use for you. If you have any suggestions or need assistance, don’t hesitate to get in touch!
Earnings still not showing
I know Im supposed to have mined some coins but whenever I try to log in it goes to another email and Im not seeing my earnings.
Update 7/8/2025
I checked and saw $14,000 and was able to see my history one morning. I left it and when I logged back in it was gone. I am not able to see my history anymore either. I contacted support and they said it was not there. If only I had taken the screenshot.😥
June 5, 2025
Unprompted review
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Hello,
Sorry for the delayed reply.
Is the issue still relevant? If not — great!
If you're still not seeing your earnings, please email us at support@emcd.io from the address linked to your EMCD account, with a brief description of the issue.
We’ll be happy to assist you further.
Best regards,
EMCD Support Team
Reply from EMCD [TOP-7 Mining pool, Coinhold, Wallet]
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the EMCD platform and using it for your crypto deposits. 🙌
Our team works hard to ensure the service is secure, fast, and user-friendly — and it's always rewarding to see that effort appreciated. If you ever have any questions, feedback, or ideas, don’t hesitate to reach out — we’re here to help.
Thanks again for choosing EMCD!
Best regards,
The EMCD Team
I've been mining on EMCD for three…
I've been mining on EMCD for three years now. Everything suits me - low fees, high returns, convenient interface. I look forward to continued cooperation. I recommend this pool to my friends.
October 5, 2024
Unprompted review
I started mining just six months ago
I started mining just six months ago, and on the recommendation of the store where I bought my equipment, I chose EMCD. As a beginner, everything suits me - the platform is convenient, it's easy to figure everything out, support is always available, and the returns are stable and high. Happy with my choice and recommend it to others. A good pool.
September 13, 2024
Unprompted review
I've been mining on emcd for two…
I've been mining on emcd for two months. Overall, it's a good pool for mining, but there are a few small things that could be improved. Mainly, I don't like the interface. There's too much going on for an average miner like me. Guys, please create a separate app just for mining.
August 29, 2024
Unprompted review
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